FAQ

Yes, you can change your reservation at latest 48 hours before you pick-up a car. Please send us an e-mail regarding the change of your booking. This service is free.
Yes, you can cancel your reservation at latest 48 hours before the time specified for picking-up a car. If you fail to cancel your reservation in due time, you are obligated to pay the full rental price.
The rental day is based on a 24-hour rental period commencing from the time of pickup. In case you are late more than two hours, the next rental day shall be charged.
If you have not received the email with confirmation of booking, please send us email at: info@mtlcar.me
You will pick up your rental car with a full fuel tank. If you do not return the car with a full tank, you will be invoiced the cost of missing fuel and a refuelling service charge.
Yes, you can. We accept cash payment, too.
We accept Visa, Master Card and American Express.
In case it is your fault in a collision and you did not take the full insurance you will have to pay the amount agreeded by car rental Contract. If it's not your fault you do not have to pay anything, just bring us the police report.
Please send an email to our manager at info@mtlcar.me stating your agreement number and your complaint.
Yes, you can drive the car in other countries. This service will be charged.
Driving licence: Must be valid and at least two years driving experience. If in non-roman alphabet you must have a translation.
In case of an accident, it is very important to call the police immediately (122) and inform representatives of the Mtl Car Rental about the accident. We will provide raod assistance and a replacement vehicle. You must fill in and sign all needed papers you may receive from the police. Details about third persons who participated in the accidents must be submitted, as well.
If you either chose or have to return your vehicle, prior to the pre-booked completion date, we will refund any of the unused rental time.
In case the car is taken off road all insurances are null and void. Any damages attributable to the driving off-road will be charged to you.
Yes, but please state the other driver when you pick up the car. This is important for insurance reason and in case you are being pulled over by the police.
In many countries children under 135cm are required to sit in a child seat or booster. You can take these seats in Mtl Car Rental for 3 euros per day.
Our recommendation is to take GPS navigation and you will never get lost.
We will send you the invoice by email when the vehicle is returned. In case you have any particular requests, do not hesitate to contact us and we will try to do our best to meet your demands.
Yes, and we accept only original and valid driving licenses. We do not accept any copies of driving licenses.
Yes, it's possible. However, it may happen sometimes during a summer season that we have to refuse your request for the rental prolongation, if other clients have already made a reservation and we have no available cars. In that case we will try to provide a car from other car rental company.

Why Mtl Car Rental?

We proudly accepted the Excellent SME certificate for 2017. It proves that we are doing a good job. We are ever more commited to providing the best possible service to our customers.

 
Insurance

Our insurance covers all kinds of damages, theft and passengers health care.

Additional driver

Your fellow traveler can drive as there is no additional charges for second driver.

Unlimited mileage

You don’t have to worry about mileage because there is no limitations.

Child seat

Your child can travel comfortable and safe in one of our child seats.

Car delivery

If you are at the airport, your apartment or anywhere in Montenegro we will deliver a car to you. 

Out of working hours

You can rent a car at any time of the day without any additional charges.

What Clients Say?

The best possible recommendations for us come from our clients. Check what they say about our services.

Car Rentals - Review of Daniel Horns - USA

Daniel Horns - USA

“They are less expensive than the big companies, but seem to provide better and more personal service.”

TripAdvisor

Car Rentals - Review of Barry Fenning - Ireland

Barry Fenning - Ireland

“Professional communication, safe and clean car, on time for pick up and drop-off. Also helped organise a taxi to bring us to our final destination after the drop-off.“

Facebook

Car Rentals - Review of Диана Баранова - Russia

Диана Баранова - Russia

“Приемлемые цены, качественное обслуживание, дружелюбный персонал одним словом-замечательная компания.“

Google Maps

Car Rentals - Review of Tom Van Regenmortel - Belgium

Tom Van Regenmortel - Belgium

Very pleased with the service of MTL. Would definitely choose them again.

Facebook

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